KPMG Senior Associate, Customer Analytics in Atlanta, Georgia
Senior Associate, Customer Analytics
San Francisco, California
Requisition #: 36550
Practice Area: Advisory
Location: San Francisco, CA; Atlanta, GA; Chicago, IL; New York, NY
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking a Senior Associate in Customer & Operations for ourpractice.
Develop analytical and data mining solutions to understand key business behaviors such as customer acquisition, product up-sell, customer retention, lifetime value, channel preferences, customer experience and loyalty drivers
Ensure analytical solutions are tailored and implemented according to business needs and customer strategies
Leverage and present information design concepts to create compelling and effective charts, tables, presentations and other visuals that convey analytical results clearly and effectively
Participate in the active execution of engagements in compliance with service delivery standards
Maintain project plans, project schedules and other documentation, including sampling or experimental design plans
Review the work product of associates and provide direction and training as necessary
A minimum of three years of management consulting and industry experience in CRM/Database Marketing/Analytics Consulting, Applied Operations Research, Statistical Model development and Data Mining
Bachelor's degree in Economics/Econometrics, Statistics, Operations Research, Industrial Engineering, Mathematics or Business Administration from an accredited college/university; MBA or PhD preferred
Proven ability to show the value of analytics within business processes
Deep understanding of applied data mining & analytical concepts, information design/presentation development, analytics implementation statistical model development, CRM/Database Marketing/Analytics, SAS & SQL & R, and Big Data/high performance computing
Excellent written and verbal communication, facilitation, and presentation skills
Travel may be up to 80-100%
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. Thecontains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG offers a range of medical insurance options to meet your needs as well as prescription drug coverage, health care flexible spending accounts, and dependent day care flexible spending accounts.
Personal Time Off (PTO)
Up to 30 PTO Days per year (depending on job classification/level/years of service).
401(k) and Pension Plans
Dependent Care Flexible Spending Account
Health Care Flexible Spending Account
Mortgage Assistance Program
Hyatt Legal Plan
Benefits vary by employment status.